Return Period
Please request a return within 30 days of receiving your item.
Condition of Items
Returned items must be unused and in their original packaging.
Reason for Return
We offer a full refund for defective or incorrectly sent items. For returns due to customer preference, only the product price will be refunded (shipping costs are borne by the customer).
Refund Method
Refunds will be processed according to the original payment method. For credit card payments, refunds will be made to the credit card.
Shipping Costs
For defective or incorrectly sent items, we will cover the return shipping costs. For returns due to customer preference, the shipping costs are borne by the customer.
Return Process
To initiate a return, please contact our customer service at [[email protected]]. We will provide the return address and necessary documentation.
Exceptions
Sale items and custom orders are not eligible for return or refund.